Ordering repeat prescriptions
This account show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, during opening hours
We will accept prescription requests over the telephone to prevent you having to attend the surgery, however these will still take 48 hours (2 full working days) minimum to process.
Collecting your prescription
Give at least of 48 hours’ notice (2 full working days). Please allow extra time for weekends and bank holidays.
Collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
If you do not have a nomination we will be nominating the pharmacy nearest your registered home address and will be sending your prescription electronically to them. You will receive a text message advising you of which pharmacy this is. So please advise reception if you have a preference.
You can change your nominated pharmacy at any time:
- on the NHS app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation. You can discuss issues with pharmacy staff without being overheard.